AFFILIATE POLICY

Last updated on April 1st 2022.

 

By purchasing ADPROMART’s services for resale, you agree to adhere to this AFFILIATE Policy

 

To ensure ADPROMART authorized AFFILIATES (“AFFILIATES”) can sustain healthy margins and ensure that ADPROMART’s end-users are being provided a quality sales experience and customer support, ADPROMART has announced this AFFILIATE Policy (the “AFFILIATE Policy”). ADPROMART believes that its end-user customers are best served by having AFFILIATES who market ADPROMART’s Services as premium brand products and who provide an outstanding level of service and support to their end-user customers.

 

ADPROMART hereby adopts this Resale & Quality Policy (this “Policy”) and requires that each person, firm, or entity (as applicable, an “AFFILIATE”) that purchases its services (the “Services”) for resale or other distribution agree to comply with this Policy. Accordingly, the terms of this Policy are incorporated into and are in addition to any contract entered into between ADPROMART and AFFILIATE concerning AFFILIATE’s purchase or sale of the Services.

 

  1. Sales to End Users Only.

Unless otherwise agreed with ADPROMART in writing, AFFILIATE may only purchase Services for resale to consumers and end-user customers and AFFILIATE may not resell Services to providers or for further distribution in any manner.

 

  1. Internet Sales Prohibited.

AFFILIATE shall be prohibited from selling ADPROMART Products on the Internet unless it applies, is approved by ADPROMART, and executes an Authorized Internet AFFILIATE Agreement or other similar agreement regulating how it sells online.

 

  1. Sales Restricted to Territory.

If AFFILIATE purchases Services under a contract that obligates AFFILIATE to resell the Services in a geographic territory, AFFILIATE must comply with that obligation.

 

  1. Intellectual Property.

The unauthorized use of the intellectual property of our Services is prohibited. AFFILIATES that comply with this Policy have a limited, non-exclusive, non-sub licensable and revocable to use ADPROMART’s trademarks and copyrights in connection with the sale of the Products. AFFILIATE shall not alter, modify, or change any trademark or copyright, nor shall AFFILIATE use any trademark or copyright other than for the promotion and sale of the Services, nor shall AFFILIATE use any trademark or copyright in any manner that negatively impacts such trademark or copyright. Failure to comply with the Policy will result in the automatic revocation of the license granted herein and total forfeiture of the rights granted herein. ADPROMART reserves the right to revoke this license at any time for any or no reason;

 

  1. Service Inspection.

ADPROMART will promptly inspect all Services upon completion and promptly return in the terms of sale any Services that appear incomplete or unsatisfactory upon inspection.

 

  1. Sales Practices.

AFFILIATE shall conduct its business reasonably and ethically at all times and shall neither engage in any deceptive, misleading, or unethical practices or advertising at any time nor make any warranties or representations concerning the Services except as expressly authorized by ADPROMART. AFFILIATE shall comply with any applicable laws, rules, regulations, and policies related to the advertising, sale, and marketing of the services.

 

  1. Customer Service Level.

AFFILIATE shall provide the highest levels of customer service. AFFILIATE and AFFILIATE’s sales personnel shall be familiar with the special features of all ADPROMART’s Services marketed for sale and must obtain sufficient product knowledge to advise customers on the selection and safe use of the services, as well as any applicable warranty, guarantee, or return policy.

 

  1. Customer Service channels.

The AFFILIATE will maintain customer service phone and email response functions as required by the Original Agreement to handle customer complaints, returns, and other customer service functions. At ADPROMART’s request, AFFILIATE will provide any reports or other information requested by ADPROMART, concerning a particular Service to determine the date or AFFILIATE’s purchase of the Service, the location where the Service was acquired, and the dates on which the Service was sold or performed by AFFILIATE to a purchaser.

 

  1. Consumer Safety and Service cancellation.

The AFFILIATE will cooperate with ADPROMART in connection with any investigation of consumer safety claims or any evaluation of service cancellation. To ensure the safety and well-being of the end-users of the Services, AFFILIATE agrees to cooperate with ADPROMART concerning any Service cancellation or other consumer safety information dissemination efforts.

 

  1. Service failure.

If any significant quantity of Services purchased by AFFILIATE fails, AFFILIATE will promptly report such event to ADPROMART.

 

  1. Report Unauthorized AFFILIATES.

If AFFILIATE has information, or reasonably suspects, that any person is purchasing and reselling or distributing Services in a manner not authorized by ADPROMART, AFFILIATE must promptly notify ADPROMART.

 

  1. Other Information, Documents, and Reports.

AFFILIATE must provide ADPROMART with any supplemental information, documents, and reports that ADPROMART may request to validate AFFILIATE’s compliance with this Policy and to support ADPROMART’s warranty support and customer support obligations and initiatives.

 

  1. Unilateral policy changes

ADPROMART’s sales personnel have no authority to modify or grant exceptions to this Unilateral Policy. All questions regarding interpretation of this Policy should be directed to the AFFILIATE Policy Committee at info@adpromart.com. info@adpromart.com.

 

  1. Termination and liability due to policy violation

If ADPROMART determines that AFFILIATE is in violation of the AFFILIATE Policy, it may take any appropriate legal actions, including, but not limited to refusing to, accept orders from AFFILIATE or instructing its distributors to refuse to accept orders from AFFILIATE.

 

  1. Policy modification and changes

ADPROMART reserves the right to update, amend, or modify this AFFILIATE Policy at any time. Unless otherwise provided, such amendments will take effect immediately and AFFILIATE’s continued use, advertising, offering for sale, or sale of the Products will be deemed AFFILIATE’s acceptance of the amendments.